Effective Date: July 2026
1. Digital Products
All Studio Gail products are digital downloads. Due to the nature of digital products and immediate access to files, all sales are final. Refunds, exchanges, and cancellations are not available after purchase.
2. Before You Purchase
Please review each product description carefully before completing your purchase, including the platform requirements, what's included, and licensing terms. If you have any questions, I'm always happy to help before you buy.
3. Trouble Accessing Your Purchase?
If you're having trouble accessing your files or believe you've experienced a technical issue with your order, please contact contact@studiogail.co. I'll gladly help make sure you receive the products you've purchased.
4. Payment Disputes
If you experience an issue with your order, please contact contact@studiogail.co before initiating a payment dispute or chargeback. I'm committed to resolving legitimate order and technical issues as quickly as possible.